7shifts Status

All Systems Operational

About This Site

This is 7shifts' status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with 7shifts, don't hesitate to get in touch with us at support@7shifts.com and we'll get back to you as soon as we can.

Web App Operational

API Operational

Webhook Delivery Operational

7shifts Payroll Operational

Tip Payouts Operational

Mobile Operational

iOS App Operational

Android App Operational

Notifications Operational

SMS Notifications Operational

Integrations Operational

Toast Operational

Square Operational

Revel Operational

Touchbistro Operational

Qu POS Operational

Upserve Operational

ADP Operational

Clover Operational

Aloha Operational

SpotOn Operational

Heartland Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Web App Uptime

Fetching

API Uptime

Fetching

Past Incidents

Apr 23, 2024

No incidents reported today.

Apr 22, 2024

Unable to reactivate inactive employees

Resolved - The situation impacting the ability to activate inactive users has been resolved.

Our team was able to determine that, when managers reactivated users, they were sent invites while their profile was still being edited. This led to employee users being put in an invalid reactivated state.

Going forward, this should no longer affect managers activating inactive profiles.
Apr 22, 14:03 CST

Update - Our team is continuing to investigate the situation impacting the ability to activate inactive users.

We will post updates here as we investigate.
Apr 22, 12:13 CST

Investigating - 7shifts is currently investigating a situation impacting the ability to activate inactive users.

Currently, when an inactive employee accepts the re-invite email, they are made inactive again and disappear from view in the account.

Our support team is able to correct this by user, so reach out via support chat in your 7shifts account for help.

We will continue to post updates here.
Apr 22, 10:08 CST

7shifts Support unavailable via phone

Resolved - 7shifts support phone provider has resolved the issue preventing us from taking support calls.

7shifts phone support is back online.
Apr 22, 11:20 CST

Investigating - 7shifts support phone provider is currently down, which is impacting our team's ability to offer phone support at this time.

Our team is still available to support customers on live chat. To access live chat, log in to your 7shifts account, and click the '?' icon at the bottom-right of the page.

We will continue to provide updated here.

For more on this issue, use the link below to access our phone provides status page.

https://status.zendesk.com/
Apr 22, 10:39 CST

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.